famous long-distance chap, also served in the Irish Guards - in the next WWII war.
I was thinking about this after watching this short video about how crappy design, in this case of doors, can drive you bonkers. If there is a graspable handle on the side of a door that you have to push, then it's poorly designed. There are several of them in The Institute. In my Portuguese days, I had an anglophone's confusion with a lot of doors because the Portuguese for Pull is Puxe [pronounced pushe) - Push is Empurre. But we can't expect Portuguese to reverse the meaning: there are a bazillion Brazilians who don't speak English. One class of Brazilians who do speak English are Air Traffic Controllers - because all ATCs speak English. It's become the universal language of flight even if the pilot and his ATC are cousins who both speak Tagalog, on the air in the air they assume English - not least because other pilots in the holding pattern are listening. If there is any possibility of confusion, because of static or poor diction, they use the NATO phonetic alphabet to spell stuff out. That's Alfa, Bravo, Charlie, Delta, Echo, Foxtrot, Golf, Hotel, India, Juliet, Kilo, Lima, Mike, November, Oscar, Papa, Quebec, Romeo, Sierra, Tango, Uniform, Victor, Whiskey, X-ray, Yankee, Zulu. There are numerous other phonetic alphabets but this is the one to learn in case you're ever on a flight and both pilots get mortal sick from eating fish. The cockney alphabet - A for 'orses; Beef or mutton; C for miles - is a send-up.
I've got a birthday coming up: The Design of Everyday Things by Don Norman.